How we work

Our process is tried and tested. First, we gain an understanding of your business in order to set your goals and objectives. We then get creative and produce the words, images and everything else that is needed to exceed your expectations. Once signed off, we implement and then measure the results. We review and then we go again – always looking to improve – always looking for the small actions that make the big difference.

If you are a North East based company you could be eligiable for a grant of 40% towards your website grant from NBSL.

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Customer service and communication is the best I have experienced..

Keith has bent over backwards to design and manage my website from beginning to end, with email and social media pages and links all sorted, His customer service and communication is the best I have experienced and I can’t recommend him highly enough. Thanks so much Fluid Web Development and Keith Whalen.

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Process was a pleasure not a stress..

I have told many colleagues and friends about the fantastic service level I enjoyed from Keith. He is a fantastic asset. He took time out to understand my new business start-up and help make numerous changes from my original draft – this also out of normal working hours and weekends. Keith offered choices rather than pitch something easy for him, his knowledge was obvious and the process was a pleasure not a stress. Again I will have no issue promoting Fluid Web Development.

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Very Pleased..

My new website has been a huge benefit to my business, it shows our work in a clear and concise manager via a beautifully laid out design. More than happy to recommend Fluid Web Development.

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Looks brilliant..

Just had a quick look ,the website looks brilliant ! It is exactly what I wanted. Thanks so much for your patience and dedication to completing the job.

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Enhanced our ideas into an eye catching, brilliantly executed website..

Keith at Fluid Web Development has been a tremendous help throughout the design of our website. His patience, attention to detail, quick response time and friendly approach has meant we have been able to work together to get the website complete within a short space of time but with quality and design still being of paramount importance. Keith was able to take the ideas we had and enhance them into an eye catching, brilliantly executed website. I would definitely recommend Fluid Web Development and look forward to working with Keith for our next website for our other company.

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So pleased we hired Keith..

Our previous wordpress website was not being maintained as well as we would have liked and a number of issues were starting to creep in as updates were not being managed. As we already employed Keith as our Snr. Web Developer, who better to build a new clean, slick and easy to manage website for our business?

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No hesitation whatsoever in recommending Keith..

We were struggling to find a web developer that fitted both our brief and cost parameters until we finally contacted Keith at Fluid Web Development. From initial meeting to ‘going live’ the level of commitment to and understanding of our requirements has been outstanding. GPS have no hesitation whatsoever in recommending this guy to prospective clients who require a website developer..

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Clear and concise..

We were looking for a website that would clearly define all we had to offer and the benefits therein of working with our business. Keith delivered that and more, with some excellent features present in our website.

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Our website captures the stunning scenery of the Lake District and we couldn’t be happier. From some basic Images Keith has delivered a wonderful website that really draws our customers in..

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Keith's has given us professional approach, attention to detail and reliable customer service..

As NTR began to grow into a bigger club we felt that we needed a professional and approached Keith at Fluid Web Development as a friend of the club to come up with solutions. Within no time Keith came back with a selection of options at a competitive price. His professional approach and attention to detail coupled with reliable customer service has kept us coming back. The club has received many positive comments about the professional look and ease of navigation of our site…

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Fantastic personal touch..

Fantastic Website Development Company with the personal touch that is lacking from so many businesses these days..

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Keith is very approachable and takes time to get it right..

I met Keith at a PNE network event and after a few conversations, I felt totally confident in having his company develop my website. He gave me so much insight into SEO and website development that I was pleased I did not rush into having a website as soon as I set up my business. He explained everything really well and no jargon! Keith is very approachable and takes time to get it right. Keith also went that extra mile to talk through the use of social media, especially twitter.

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A fantastic job..

Thank you so much Keith for doing such a fantastic job with my new website – I’m very excited! I really appreciate all of your help and patience and look forward to working with you in the coming year!.

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A five star service..

It was a lucky day for me when I was advised to meet with Keith to discuss a website for my new business. Keith is extremely professional and brought my ideas to life. I thoroughly recommend Fluid Web Development a five star service.

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Everyone is delighted with our new website..

We received some excellent advice on how to make our website work for us as a local Charity. Everyone at West Harton Churches Action Station is delighted with it. Keith was very patient with us and walked us through every stage. First class service..

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What we do

We’re pleased to offer a wide range of wonderful web services, to help make the most of your online world. We can’t cover them all on one web page but here are some highlights.

We're going to create something great together..

Our process is tried and tested. First, we gain an understanding of your business in order to set your goals and objectives. We then get creative and produce the words, images and everything else that is needed to exceed your expectations. Once signed off, we implement and then measure the results.
We review and then we go again – always looking to improve – always looking for the small actions that make the big difference. 

11 + 11 =

Web Presence

We’ll get you on the web with the information customers need to know.  What you do, where you are, when you’re open, social media feeds and contact details.  Perhaps a one page visual feast to grab people’s attention.

Web Brochure

Building on the Web Presence we offer greater interaction such as events, booking functionality, photo galleries, and project portfolios.

Web Business + Ecommerce

The ultimate website, we integrate a fantastic suite of features and bespoke coding to give your business and your customers a rich interactive experience form ecommerce to user forums and your very own social network if you wish.

UK Hosting

Fast and reliable UK based hosting with 99.9% uptime guarantee & 24/7 server monitoring means you don’t have to worry about any downtime.  Your website will be hosted on extremely fast high speed servers.


You’ll get 12 months FREE support with every website we develop.  Read out testimonials, see what our customers say. We take great pride in building and sustaining a friendly, supportive and above all ethical relationship with every customer.


Websites you can update

Our websites incorporate an easy to use Content Management System (CMS).  So you will have full control over every page, post, picture and product on your website.  But if you get stuck we’re always right here ready to help!



We’ll give you the tools to customise your Search Engine Optimising (SEO) and support you so your page ranks higher in search engines such as Google.  75% of people never look past the first page of search engine results so it’s a task you can’t ignore.

Social Media

Visitors to your website will be able to share, like, follow, visit and read your Social Media content across various social networks such as Facebook, Twitter, Google+, etc. Thereby driving inbound marketing to your website.


Google analytics confirm between 30-50% of website traffic is via mobile phones and tablets.  This trend is gaining momentum and it is predicted that during 2015 more web browsing will be done on a mobile device rather than a PC.  So you’ll be relieved to know every site we build is responsive.

Our recent projects

Here are some of our latest websites for our very satisfied clients.

Michelle Jones Wedding Planner

October 19, 2016

A real pleasure to develop as I had such great images and content from Michelle. The site contains a number of ever-growing galleries with professional photographs.  Add that to Michelle’s copy, display it via  a clean, responsive and slick website and it really works.

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Andrew Heptinstall Photography

June 27, 2016

Andrew Heptinstall Photography had one aim for their website, to showcase their amazing photographs.  Pages of text were not needed here but clean crisp full screen portfolios were needed to allow visitors to fully appreciate Andrews craft.  We Built the site using an awesome Photo gallery plugin and this fully responsive across all devices. 

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Geek Talent

July 17, 2016

This website was a bit of a bus mans holiday for me as I also work at Geek Talent as a Snr. Web Developer.  Geek Talent already had a website but it was slow to load and had a very clunky interface with the base theme..  Tasked with redesigning it I used block layers to emphasis the main points of the business (including a picture of myself).
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Lake District Holiday Loft Apartment

March 11, 2015

Designed specifically to show case our Customers Lake District holiday apartment, as the properties placing on a well-known letting site didn’t offer the customisation to show its true potential. Animated pictures from around the lakes highlights what visitors can expect whilst the responsive, clean booking request functionality also adds a nice touch of user interaction.

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Dr Jock’s Detailing Magic

February 17, 2016

Dr Jock’s Detailing Magic is a new business that needed a lot more than just web site.  We also helped design their logo, set up social media accounts and designed their business cards. Like many new businesses it’s all about having a professional presence on the internet and we agreed on a one-page website showcasing their services.

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North Tyneside Riders

October 25, 2015

I already knew a fair few of the cyclists at North Tyneside Riders (NTR) when I was asked to design their new website.  The old site needed a lot of updating and didn’t incorporate a lot of features that they felt their club needed.  Now with an events page, news, strata feed and gallery they can keep easily keep members informed of what is happening with a easy to use CMS approach.

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Fluid Web Development Project Little Robot

Little Robot Graphics

November 3, 2014

This was a demo website I put together very quickly as a potential graphic design website.  I had just started using a new temmplate and thought I’d see how it looked.  Lots og great graphioc contnet to ensure it has an eye catching appeal.

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Fluid Motion Bike Shop

November 3, 2014

This was a eCommerce demo I created to show the power of woocomerce to potential customers.  Since I designed this website I have had several commissions for eCommerce website so it obviously has some appeal.

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The Authentic Wood Smoked Steak House

November 20, 2014

I’m meeting more and more SME’s who feel they don’t have enough to say to fill page after page on a traditional website. So I mocked up at alternative approach for a fictional Steak House. Smarter Single websites use different styles down through the many rows to achieve what I think is an eye catching visual impact whilst relaying the important information and interaction. Smooth scrolling down through the sections which a subtle background makes it a very easy website to both navigate and appreciate.

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Consumer Credit Compliance

Consumer Credit Compliance

October 25, 2015

Consumer Credit Compliance were another company who already had a website but the CMS element wasn’t great and making changes was far from easy.  Initially I became involved just to make some changes but it quickly became apparent that the theme being used was bespoke and was going to be difficult to maintain and update.  We agreed a website build on a more responsive and intuitive theme was the way forward.

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Fluid Web Development

Partridge Landscape Photography

January 2, 2015

One of our 12 days of Christmas mockups which fetaures a stunning grid-based theme that tells a story through imagery. The theme creates a truly engaging experience by saturating the screen with your beautiful photos. The theme is also responsive, meaning it will look and work great on mobile devices as well. If you are an artist looking to showcase your latest work, or if you are a blogger looking to give your visitors a fun new way to browse your latest posts, then this theme would be a great choice for you!

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Synergy Renewable Energy

July 27, 2015

Synergy Renewable Energy already had a website but in was very much in need of a overhaul not just a fresh look and feel but also some decluttering as the content was being lost in a sea of images, menus and links.  We added some animated features to really drive the message home and offer a far better user interaction interface.

Our Blogs

We love to share our ideas, pass on information or just post our views and thoughts, so here are our latest blog posts.

Social Media Marketing Tips

With 33/34 million Facebook/Twitter accounts active in the UK are you maximising Social Media Marketing for your business? Social media networks were a novelty 5 years ago, but today their importance is no longer debated. Yes, businesses have definitely realized the...

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Keeping your website fresh

Small Businesses that update their website five times a month enjoy on average 300% more traffic. So you have a new website, designed to your requirements, content finalised and now its live.  So that’s your website sorted, isn’t it? Not quite! Keeping your website...

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New Year, New Business, New Website!

Why not make a New Year’s resolution than is not only easy to keep, but will also bring business benefits in the New Year? On New Year’s Eve I will resolve to cycle more and eat less in the New Year.  Sadly it tends to end up the other way around but I'm really going...

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